Data Deletion Policy
Overview
In accordance with Facebook’s policies, apps that access user data must provide a method for users to request the deletion of their data. This can be achieved by implementing a data deletion request callback or by providing clear instructions on how users can delete their data from your app or website.
1. Data Deletion Request Callback
Your app should include a callback URL that handles data deletion requests from Facebook. When a user requests data deletion, Facebook will send a request to this URL. Your app must then process this request and ensure that the user’s data is deleted promptly.
2. Instructions for Data Deletion
Alternatively, you can provide users with clear, easy-to-follow instructions on how to delete their data from your app or website. Ensure these instructions are accessible and visible to users. Below is a template you can use:
How to Delete Your Data
If you wish to delete your data from our app, please follow these steps:
- Visit Your Account Settings: Navigate to the account settings section of our app.
- Find the Data Deletion Option: Locate the option for data deletion or account removal.
- Submit a Deletion Request: Follow the on-screen instructions to submit your data deletion request.
- Confirmation: You will receive a confirmation email once your data has been successfully deleted from our records.
Contact Us
If you encounter any issues or need further assistance, please contact our support team at:
- Email: [email protected]
- Phone: 727-945-9142
Frequently Asked Questions (FAQs)
Q: How long does it take to process a data deletion request?
A: We aim to process all data deletion requests within 30 days. You will receive a confirmation email once your request has been completed.
Q: Can I retrieve my data after it has been deleted?
A: No, once your data has been deleted, it cannot be retrieved. Please ensure you have saved any important information before submitting your deletion request.
Q: What data will be deleted?
A: All personal data associated with your account will be deleted. This includes your profile information, activity logs, and any other data collected by our app.
Q: Is there a way to temporarily deactivate my account instead of deleting it?
A: Yes, if you prefer to temporarily deactivate your account, you can do so by following the instructions in your account settings. Deactivating your account will hide your profile and data from other users, but your data will remain stored in our system.
Compliance with Facebook Policies
Our app is committed to complying with Facebook’s data protection and privacy policies. We ensure that all user data is handled with the highest standards of security and privacy.
For more information on Facebook’s data policies, please visit the Facebook Data Policy.
Need Help?
If you have any questions or need assistance with the data deletion process, please don’t hesitate to contact our support team.